02030110994 and 07811945973From abroad, dial +442030110994 or +447811945973
PCO Licence No: 03517/02/03

ON TIME PICK-UPS GUARANTEED OR YOU DON'T PAY

We pride ourselves for our punctuality but a maximum 10 minutes "grace period" past the scheduled time is built in the guarantee to allow for traffic delays beyond our control.

After 10 minutes past the scheduled time according to the vehicle onboard clock, the passenger is entitled to ride free if he so wishes.

Only applies to pick ups from residences or hotels located in our base coverage area for an outbound trip to an airport, station or any prebooked destination.

Guarantee does not apply for pick-ups FROM an airport or train station or Cruise terminal.

 

AIRPORT SERVICE:

 

Passengers must be ready to travel at the time and location arranged for pick-up.

A 5 minutes free waiting period will be allowed at no extra charge. Thereafter waiting time will be charged at 40 pence per minute (£24.00 per hour).

It is the chauffeur's own professional discretion to choose the best route to the airport. Passengers requesting to use the M25 or an alternative route, may result to an increase in the fare if the journey results in extra mileage.

Our Chauffeurs have the right to refuse any passengers or make any journeys due to the passengers having excess luggage which may result in the vehicles being unsafe while in motion.

All drivers are self-employed and insured for hire and reward purposes.

When making a booking make sure that the pick-up time you request allows enough journey time to deliver you to the airport in time for your flight. We do not carry responsibility for missed flights due to insufficient time being allowed for the journey.

If you are not sure, please ask us for advice. All bookings must be made through the office. We shall not be responsible for any private arrangement made directly with the driver or any unauthorized person.

 

PLEASE BOOK IN ADVANCE AT LEAST 24 HOURS PRIOR TO PICK-UP AND ALL BOOKINGS TO BE MADE BEFORE MIDNIGHT.

 

 

PRIVATE HIRE & DELIVERIES:

 

All prices are calculated from our base in Harrow . There is a minimum £6.00 for any booked trip and it includes the first 3 miles.

Additional miles are charged at the following rates:

£2.00 per mile (Standard car).

£2.50 per mile (MPV 5)

£2.75 per mile (MPV 6)

Discount rate: Trips over 50 miles between points located within a mile from motorways on and off ramps will be charged at £1.75 per mile (Standard car) £2.00 (MPV 5) and £2.50 (MPV 6).

If the pick up address (and return) is more than 3 miles from our base we will charge you an additional £ 0.50 per extra mile on top of the minimum charge.

Waiting time is charged at the rate of £0.40 per minute (£24 per hour))

 

COMPANY ACCOUNTS:

 

All payments are due strictly 7 days from the date of invoice. Delays will incur a 10 % interest charge on the next invoice. Failure to pay invoice (and or interest) within 21 days will result in immediate suspension of services.